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updated on 16 March 2020
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School types: All · School phases: All

Use our templates to help you communicate with parents about the current situation, and in a range of Covid-19 scenarios. This includes keeping them informed of potential and confirmed cases in school, and closure if this needs to happen.

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Recent updates: we updated this article on 16 March to add template letters for informing parents and carers about:

  • A potential case of coronavirus in the school community
  • A confirmed case
  • School closure

We also updated the state of play article to reflect the changes to self-isolation guidance (read more here).

Keep them informed of the current situation 

Download and adapt this letter to let parents and carers know about:

  • The government's recent change in approach – moving from the 'contain' phase to delaying the spread of the coronavirus
  • What you're doing about it and what you need from them

Prepare templates for a range of scenarios

Download and adapt our templates to get ready for situations that may come up.

They're designed to let parents and carers know:

  • The current situation in your school community
  • What measures you're taking in response and what you need from them

See our resource hub if you want help filling parts of the letter in, such as any plans for remote working.

Please note: Listen to any advice from your local authority and local health protection team when adapting these letters. They may have their own expectations for what you should be telling parents.

You have a potential case in the school community

As time goes on, you may not feel the need to inform parents every time someone self-isolates. It's up to you to judge when sending out this letter is appropriate.

You have a confirmed case in the school community

You've been required to close by the authorities

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