You are here:

Last updated on 29 May 2018
Ref: 35164
School types: All · School phases: All

Use this article to figure out how to handle the contact details of parents under the GDPR, and when you will need consent to contact parents. We look at scenarios including messages about emergency situations, marketing and fundraising, and sending out newsletters.

Article tools


  1. Identify a lawful basis
  2. Collecting and storing contact details
  3. Using contact details to talk about a pupil
  4. Sending out marketing or fundraising information
  5. Sending out newsletters
  6. Consider other contact methods

The Key has taken great care in publishing this article. However, some of the article's content and information may come from or link to third party sources whose quality, relevance, accuracy, completeness, currency and reliability we do not guarantee. Accordingly, we will not be held liable for any use of or reliance placed on this article's content or the links or downloads it provides. This article may contain information sourced from public sector bodies and licensed under the Open Government Licence.