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updated on 10 April 2019
Ref: 12108
Statutory/mandatory for: Academies Free schools What does this mean?

Download and adapt our model complaints procedure. If you want to write or review your own, use our checklist to make sure it covers everything it needs to.

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Contents

  1. Model procedure from The Key 
  2. Use our checklist to write and review your own procedures
  3. Examples from primary academies
  4. Examples from secondary academies
  5. Examples from MATs

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