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Complaints procedure: model and examples
Make sure your complaints procedure reflects the latest guidance published by the DfE. If your policy is based on our previous model document, use our summary of what’s changed and why to help you decide what changes you need to make. If you have your own, use our checklist to make sure it covers everything it needs to.
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Evidence-led training courses that make it easy to upskill staff, anytime, anywhere.
CPD Toolkit is the most effective way to virtually deliver evidence-led training and support the professional development of your staff. Downloadable courses and online 5-minute summaries provide flexibility for training, whether staff are participating as skeleton staff in-school, via video call or individually at their own pace.