Last reviewed on 16 November 2021
School types: All · School phases: All
Ref: 41704

Download and adapt our model policy. Use it to set clear guidelines for staff and parents, and to give parents a list of contacts so they know the right member of staff to send their queries to.

Download our model policy

This policy is designed for you to adapt to suit your school. It's been approved by Forbes Solicitors.

What to consider

Effective home-school communication is essential to build strong relationships with parents and keep them on-side. Consider the following before you adapt and set the policy.

Know your audience! Who are your parents and how do they prefer to get information?

Primary school parents probably regularly check their child's school bag for letters sent home, but relying on more independent secondary pupils to make sure parents get the information they need may be a riskier strategy If most of your parents work full time, they may need more notice for things like events If a high proportion of your parents speak English as an additional language (EAL), you may need to provide translated copies of formal letters (or send electronic copies