Staff grievance policy and procedures: model and examples

megaphone icon updated on 28 April 2023
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Statutory/mandatory for: Maintained schools Academies Free schools Independent schools Sixth-form colleges Pupil referral units Non-maintained special schools

Download our model grievance procedure and adapt it to your context, and see examples of grievance procedures from primary schools, secondary schools and trusts.

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Contents

  1. Download our model policy
  2. Use our checklist to write your own policy
  3. See examples from schools

Download our model policy

It's:

  • Approved by Forbes Solicitors and developed in consultation with NAHT
  • Designed for you to adapt to suit your school’s context

It also includes a form employees can use to raise a grievance in the appendix.

You should consult with the unions represented at your school before implementing a new policy that refers to the employment of staff.

You can choose how to present your grievance procedures

All schools are required to have procedures for addressing staff discipline, conduct and grievances.

Some schools have 1 or 2 documents setting out these procedures in various combinations, and some have separate documents for each.

You need procedures for all 3 topics to meet your statutory obligations, but there are no rules about how they must be presented.

To keep things simple, we have separate articles for each procedure. See also:

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