You are here:

Last reviewed on 8 June 2021
Ref: 7919
School types: All · School phases: All

You can ban a parent or a visitor from your school premises for abusive behaviour. Find out the process, and see examples of letters from schools and a local authority.

Verbal warnings

In the first instance, you might want to give any aggressive parents or visitors a verbal warning, by speaking to them privately to:

  • Let them know their behaviour is unacceptable
  • Refer them to your parent code of conduct or equivalent policy, if you have one (see school examples here)
  • Remind them that any further instances will require further action

Read more about dealing with abusive visitors in our other article, and see examples of zero tolerance posters about aggressive behaviour.

Written warnings

After or instead of a verbal warning, you can send the aggressive parent or visitor a written warning. Use this to set out or point to the school’s expectations of behaviour, and explain the potential consequences if the aggressive behaviour continues.

Banning from the school premises

You can ban someone from your premises if you feel that their aggressive, abusive or insulting behaviour or language is a risk to your staff or pupils.

More from The Key


Bitesize training with a big impact

Our on-demand training has your whole board covered and lets them learn at a time and pace that suits them.

Help your new governors hit the ground running with our expertly-designed induction training, and our role-specific courses support your link governors develop key skills and confidence in their role.


New eLearning: DSL refresher training

Your DSL’s training should be refreshed at least once every 2 years. 

Designed in collaboration with safeguarding experts, our 2.5 hour online refresher training course reminds DSLs how to put their knowledge into practice, with in-depth, real-world scenarios.


The Key has taken great care in publishing this article. However, some of the article's content and information may come from or link to third party sources whose quality, relevance, accuracy, completeness, currency and reliability we do not guarantee. Accordingly, we will not be held liable for any use of or reliance placed on this article's content or the links or downloads it provides. This article may contain information sourced from public sector bodies and licensed under the Open Government Licence v3.0.