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Last reviewed on 6 November 2019
Ref: 1504
School types: All · School phases: All

You're not required to conduct formal appraisals for school support staff, but it is good practice. Read guidance on how to manage this process, including appointing appraisers and dealing with underperformance.

No requirement for formal performance management of support staff

And the Department for Education (DfE) doesn't plan on introducing a requirement any time soon. 

However, it's considered good practice to have formal procedures in place. 

A DfE representative told us this. 

Benefits of appraising support staff

Formal performance management processes are useful for all staff because they:

  • Give the employer and the employee a chance to discuss the employee's work
  • Allow the member of staff to raise any issues that may otherwise go unmentioned
  • Treats all members of staff equally by providing access to the same appraisal processes and opportunities

An adviser from the Advisory, Conciliation and Arbitration Service (Acas) gave us this advice.

Support staff appraisal and development: guidance

The standards aren't

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