You'll need to be sensitive to personal circumstances when you communicate with parents/carers about debt recovery, as some families may be finding it difficult to pay for school lunches, trips and other costs with the rising cost of living. However, it's still important that you're clear, so everyone knows where they stand. Find help with writing letters to parents/carers further down this page.
Set out your expectations in a policy
Consider having a debt recovery policy in place so you have a clear procedure to follow when recovering debt from parents/carers. If you're a maintained school or in a multi-academy trust, your local authority (LA) or trust might provide their own policy for you to follow.
Always follow any recovery process set out in your policy, but if