Compare your options
You've identified your top 3 motivating factors for changing the service. Now use our evaluation document to help you decide which of the options available best align with your motivating factors.
Just because you decide to make changes to a service and define motivating factors doesn't mean you'll centralise it. For example, your options include not changing anything or outsourcing it to a commercial provider.
How to use the options evaluation document
Use it to aid discussion and help you evaluate and explore your different options - it isn't an algorithm and won't necessarily give you a simple answer. It should structure your self-evaluation, and help you consider all the possible outcomes by allowing you to compare at-a-glance how different options (including not making a change) will meet your motivating factors.
For example, yours might be: 1. Cost