Get the right people to run the service
Now that you have a project team and know what the service users need from the service (step 5), you can start appointing the service providers.
Remember, you're all on the same team
When running a shared service internally, your trust's vision and aims (e.g. improving pupil outcomes) should be what drives you as a team. You're all:
- Working with the same trust objectives in mind
- Operating under one employer
- Reporting to the same board
Don't approach this as you would outsourcing a service to an external provider. By centralising a service 'in-house' you don't need to worry about aligning your aims and cultures with a different organisation.
Do you already have people with the appropriate expertise within your central team to deliver the service? For example, if centralising finance, do you have anyone with financial expertise already in your central team? If so, this is