Follow the steps below to set expectations for parents/carers' social media use, and make it clear how your school will respond to any incidents if they happen.
If an incident has already happened, see the second half of this article, from ‘Download our template letters to respond to incidents'.
Download our internet acceptable use agreement for parents and carers
Our model agreement sets clear guidelines and expectations on how parents/carers should use social media or other internet forums when they communicate with or about your school.
It covers parents/carers' use of:
- The school Facebook page
- Personal social media accounts
- Private groups or channels (e.g. class Facebook pages or WhatsApp groups)
You can't require parents/carers to sign an acceptable use agreement, but making one available can