Engaging parents

Strengthen your school's partnership with parents and carers through this interactive training session. Help staff understand the impact of positive communication with families, master the art of difficult conversations, and learn how to maintain professional boundaries to protect their own wellbeing.

Get advice on conducting home visits in the EYFS, and look at examples of policies from other schools.

Not all school communities will be eager to talk about racism and racial justice. Find out how you can encourage resistant members of your community to engage with any anti-racism work you’re doing.

Be clear about what the DfE's statutory guidance on the cost of school uniform means for your school, including the limit on branded items.

Follow these steps to make sure your uniform policy is inclusive and in line with the DfE's statutory guidance on uniform costs, including the limits on branded items from September 2026. Use our tools to develop an effective policy which provides value for money.

Use our resources to help you comply with the statutory guidance on school uniform and make sure you're securing value for money. Find support on updating your policy and communicating with parents/carers about any changes.

Use our template letters to help you respond to attendance issues such as unauthorised absence and poor punctuality, or use AI to create a personalised response. See examples of letters from primary and secondary schools, and read guidance on building a trusting relationship with parents/carers.

Use our template letters to communicate about behaviour incidents with parents and carers, and find tips on how to build a trusting relationship with them.

You can ban parents, carers and other visitors from your school premises for abusive or aggressive behaviour. Find out the steps you can take to reduce this behaviour, how to respond when incidents happen and see examples of letters to parents/carers.

Find out when you need parental consent and what to do when you don’t get it. Use our multi-purpose parental consent form covering on-site and off-site activities, educational visits, administering non-prescription medicines, emergency release and communication preferences.

Be confident you've got everything covered so your event runs smoothly. Get up to speed with how to keep on top of health and safety, what you can charge for, any insurance or licences needed, and data protection issues around photos and videos.

Get advice on how to run a parent forum. Understand how you can use them to engage with your wider school community and how to get parents involved. Find everything you need to get set up, including a model terms of reference and a template agenda.

Use our template letter to help you recruit parent/carer volunteers for school trips. Find tips, and a downloadable guidance pack, to help you make sure they feel fully confident on the trip.

See examples of time-saving report-writing strategies from other schools, with advice on how to streamline and improve your reporting processes to parents and carers.

All early years providers must report to parents/carers when pupils are aged 2, and at the end of the EYFS. Find out what you need to include in these reports and use our templates – based on the most recent EYFS framework – to help you write them.

Read guidance on how to meet the requirement for maintained schools to provide at least 1 opportunity per year for parents/carers to discuss pupil progress with a teacher.

Use these tips to help improve communication with parents in your school.

If you’ve had to stop a complaints investigation due to aggressive behaviour from parents/carers, you still need to carry out the process set out in your policy. Find out how to proceed fairly and safely for all involved.

Read about best practice for dealing with persistent or aggressive complaints. Find out how to use your complaints procedure to close a complaint and stop responding.