Aggressive parents: zero tolerance postersFind examples of posters to remind visitors and parents that aggressive behaviour will not be tolerated. Also find letters you can send to aggressive parents and other abusive visitors.
Parents complaining about other parents and childrenHow can we respond to parents' complaints about other families? In this article, we relay advice from two of our associate education experts on meeting with parents and responding to their complaints about other parents and children. We also link to examples of policies and letters from schools.
Parents recording conversations with staffData protection legislation does not apply to parents recording meetings for their own personal use. Find out how you can deal with parents who want to record conversations.
Persistent or aggressive complaints from parentsHow can we deal with persistent and aggressive complaints from parents? We relay advice on resolving complaints informally, as well as how to handle persistent complaints and deal with parents who act aggressively. You will find guidance on when to decide to stop responding to a complainant.
Responding to criticism expressed by parents How can I respond to a parent who criticises the school to other parents and pupils, but does not complain directly to staff? This article includes advice from two of our associate experts and a headteacher about how to respond to criticisms or complaints expressed by parents.
Swimming: responding to parents' concernsWhat can we do if parents refuse to permit to their child to swim? We look at how schools can respond to various concerns parents might have about their child attending swimming lessons. We also link to information on the statutory requirements for swimming in Key Stage (KS) 1 and KS2.