Information for school visitors

Find out what information you should share with visitors to your school and in what format, including safeguarding and practical advice. Also see examples of how other schools communicate with visitors.

Last reviewed on 5 July 2024
School types: AllSchool phases: AllRef: 32117
  1. There are various ways you can share information with visitors
  2. Give visitors your safeguarding information
  3. Consider having a code of conduct for visitors
  4. Remember to share practical information too
  5. See examples from other schools

Before sharing information with visitors, make sure you're clear on your school's visitor safety and safeguarding protocols and any DBS check requirements.

There are various ways you can share information with visitors

These could include: 

  • Your school's website. Use the policy page to signpost parents, carers and visitors to relevant school policies, such as your safeguarding policy, specific visitor policy, or code of conduct
  • Physical copies of information packs and leaflets
  • Emails ahead of a visit
  • Letters sent home with pupils
  • Text message updates for urgent issues – for example, school closure

Choose the best format for the information. This will depend on: 

  • The type of information – is it practical reminders, or a specific action the visitor needs to take? 
  • When visitors will need to know something – how urgent is it?
  • The different groups who visit your school – what is the purpose of their visit?


The Key has taken great care in publishing this article. However, some of the article's content and information may come from or link to third party sources whose quality, relevance, accuracy, completeness, currency and reliability we do not guarantee. Accordingly, we will not be held liable for any use of or reliance placed on this article's content or the links or downloads it provides. This article may contain information sourced from public sector bodies and licensed under the Open Government Licence v3.0.