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Absence, attendance and punctuality: template letters to parents/carers

Use our template letters to help you respond to attendance issues such as unauthorised absence and poor punctuality, or use AI to create a personalised response. See examples of letters from primary and secondary schools, and read guidance on building a trusting relationship with parents/carers.

Last reviewed on 25 September 2025See updates
School types: All•School phases: All•Ref: 1653
Contents
  1. Meet with parents/carers before sending any negative attendance letters
  2. Download our template letters
  3. Build a trusting relationship with parents/carers
  4. School examples

Meet with parents/carers before sending any negative attendance letters

Consider all your options before sending a negative letter to parents/carers about attendance or punctuality. It might be better to have an informal conversation with them, in-person or on the phone, before taking this step.

Having a conversation about a child's attendance is the best way to form a constructive, collaborative relationship with parents/carers, and is more likely to be successful than sending a letter. 

Download our template letters

Use these 11 letters to help you communicate with parents/carers about absence, attendance and punctuality.

KeyDoc: template letters to parents/carers about absence, attendance and punctuality DOCX, 140.9 KB
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The letters cover:

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