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  • Case studies on performance management for support staff How do schools handle performance management for support staff? This article features case studies from two primary schools and an all-through special school. We also link to case studies and guidance from two LAs and relay advice from one of our associate education experts on this topic.
  • Monitoring the effectiveness of teaching assistants (TAs) How can we monitor the effectiveness of TAs? We relay advice on evaluating the effectiveness of teaching assistants (TAs). You will also find downloadable surveys to use to determine how much time TAs spend on different tasks each day and week, and an observation checklist from a local authority.
  • Performance management of administrative staff How can I do performance management for administrative staff? In this article, you will find advice and KeyDoc proformas to help you with the performance management of support staff. We also point to suggested objectives and standards.
  • Performance management of caretakers and site managers Look through this article for help when you're completing an appraisal of your caretakers or site managers. It includes a downloadable example appraisal form, as well as guidance on setting performance objectives.
  • Performance management of midday supervisors Is there advice on performance management for midday supervisors? This article has examples of potential targets and performance objectives, as well as professional standards these staff can be measured against. It also includes a downloadable KeyDoc form for observing midday supervisors.
  • Performance management of support staff You're not required to conduct formal appraisals for school support staff, but it is good practice. Read guidance on how to manage this process, including appointing appraisers and dealing with underperformance.
  • Performance management proformas for support staff Are there any performance management forms for support staff? One of our associate education experts has created downloadable templates of annual and mid-year performance review forms. We also link to examples of proformas from a local authority and related materials from schools.
  • Poll: Support staff appraisal Have your say and find out what other school leaders said.
  • School office: improving efficiency How can we improve management of the school office? Two of our associate education experts offer advice on how to improve efficiency in the school office. We also link to training and resources on leadership, line management and effective school office management.
  • Teaching assistants: appraisal UpdatedYou don't need to do performance management for teaching assistants (TAs), but it is good practice. Find guidance on arranging the process, setting objectives and standards, and gathering evidence ahead of the appraisal meeting.