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Anonymous complaints from parents

Ref: 7807
Last updated on 11 August 2017
School types: All · School phases: All
In-depth article
Should we investigate anonymous complaints from parents? The Department for Education says anonymous complaints about serious matters should be investigated if enough information has been given to do this. We look at school policies that outline different approaches to anonymous complaints.

Article tools


  1. 1 DfE guidance
  2. 2 School examples
  3. 3 Complaints procedures

Article features

  • 5 external links

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