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Conditions of service for school support staff

Understand who's responsible for setting the conditions of service for school support staff in different types of schools, and how pay arrangements are determined.

Last reviewed on 13 July 2026
School types: All•School phases: All•Ref: 1668
Contents
  1. Who sets the conditions of service?
  2. How is pay for support staff decided?
  3. What does the Green Book cover?

This article is about support staff. See our article on the conditions of service for teachers for information about teaching staff.

Who sets the conditions of service?

Foundation and voluntary aided (VA) schools As your employer, your governing board sets the conditions of service for support staff (as explained in section 7.19.1 of the DfE's maintained schools governance guide) Most governing boards use the Green Book (National Agreement on Pay and Conditions of Service) to set conditions for support staff – see the final section of this article for more information about the

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