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Last reviewed on 29 March 2021
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School types: All · School phases: All

Know what to do if you receive a request for information under the Freedom of Information Act, including when you can charge for a response or refuse the request. Use our template letters to help you respond to requests.

The Freedom of Information Act 2000 (FOIA) is different legislation from the UK General Data Protection Regulation (UK GDPR). FOIA practice has not changed following Brexit.

Dealing with these requests can be tricky. If you have any further questions that aren't covered by this article, contact the Information Commissioner’s Office (ICO) directly. 

What a valid request looks like

Under the FOIA, the request must:

It's likely that most written requests for information will meet these criteria. Even if a request isn't valid, you must provide advice and assistance to the requester, such as by telling them what they need to

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