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Complaints procedures: guidance (academies)

Ref: 30720
Last updated on 17 October 2017
School types: Academy · School phases: All
In-depth article
Is there guidance on complaints procedures for academies? This article sets out requirements and good practice guidance on academy complaints procedures. You will find information about the required stages of complaints procedures, action after a panel hearing, and record-keeping.

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  1. 1 Requirements
  2. 2 Good practice guidance
  3. 3 Complaints about academy governors: procedures
  4. 4 The role of the EFA
  5. 5 Panel hearings

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