School business manager (SBM): performance management

Read advice on SBM appraisal, including how to set objectives and support professional development.

Updated
on 18 June 2026
School types: AllSchool phases: AllRef: 2630
Contents
  1. Headteachers are best placed to appraise SBMs
  2. Set clear objectives for your SBM
  3. Tips for high-quality appraisal
  4. Support professional development

Headteachers are best placed to appraise SBMs

This is because the school business manager (SBM) will normally be part of the SLT, and managed by the headteacher.

Robust appraisal should align to:

  • Operational performance
  • Strategic contribution
  • Compliance

It is best structured around established professional standards (e.g. the Institute of School Business Leadership's professional standards, you can read more about these below), and current expectations from Ofsted.

As part of this, you'll want to regularly review your SBM’s progress towards their targets.

Set clear objectives for your SBM

Your SBM's objectives will depend on your school’s aims and priorities. SBMs are expected to advise on financial policy, manage budgets and maintain accounts for inspection.

Targets should align with the school development plan, and be measurable as KPIs where appropriate  see our advice on how to write performance objectives for more support.

Financial management: Budget setting, monitoring and forecasting Value for