Admin staff: performance objectives

Find guidance on setting performance objectives for admin staff and see examples of objectives for reprographics staff, receptionists and office staff.

Last reviewed on 17 April 2024
School types: AllSchool phases: AllRef: 32694
Contents
  1. Set high-quality objectives
  2. All admin staff: objectives
  3. Reprographics staff: objectives
  4. Receptionists: objectives
  5. Office staff: objectives
  6. Finance and HR admin staff: objectives

Set high-quality objectives

Are your objectives SMART?

Consider the following SMART criteria to set performance objectives for your admin staff:

  • Specific
  • Measurable
  • Achievable
  • Realistic
  • Timebound

These characteristics will also help you evaluate whether the objectives have been met.

Find more guidance on how to write SMART performance objectives.

Do they encourage development?

You should consider the strengths and areas for improvement for admin staff when setting targets, to encourage their professional development.

Use our skills audits for admin staff and school business managers (SBMs) to save time.

Make sure you think about the needs of your school, especially your school improvement plan (SIP), when creating performance objectives.

Are they in line with professional standards?

The standards are designed for SBMs, but can help guide your target-setting for your admin staff (free account needed to access the document). Use them along with staff members' individual needs and

The Key has taken great care in publishing this article. However, some of the article's content and information may come from or link to third party sources whose quality, relevance, accuracy, completeness, currency and reliability we do not guarantee. Accordingly, we will not be held liable for any use of or reliance placed on this article's content or the links or downloads it provides. This article may contain information sourced from public sector bodies and licensed under the Open Government Licence v3.0.