Staff grievance policy and procedures: model and examples

Download our model staff grievance policy and adapt it to your context. See examples of grievance procedures from primary schools, secondary schools and trusts.

Last reviewed on 26 April 2024See updates
Ref: 41562
Statutory/mandatory for:
Maintained schools
Free schools
Independent schools
Sixth-form colleges
Pupil referral units
Non-maintained special schools
  1. Download our model policy
  2. Use our checklist to write your own policy
  3. See examples of policies from schools

Download our model policy

Model policy: staff grievance procedures (schools) DOC, 262.0 KB


  • Approved by Forbes Solicitors and developed in consultation with NAHT
  • Designed for you to adapt to suit your school’s context

It also includes a form employees can use to raise a grievance.

You should consult with the unions represented at your school before implementing any new policy that refers to the employment of staff.

You can choose how to present your grievance procedures

All schools are required to have procedures for addressing staff discipline, conduct and grievances.

Some schools have 1 or 2 documents setting out these procedures in various combinations, and some have separate documents for each.

You need procedures for all 3 topics to meet your statutory obligations, but there are no rules about how they must be presented.

To keep things simple, we have separate articles for each procedure. See also:


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